Privacy Policy

Last updated: July 27, 2026

This policy explains what information Preview My Home (“we,” “us,” or “our”) collects when you use previewmyhome.com, how we use it, who we share it with, and the choices you have. The short version: we collect only what we need to run the service, we don’t sell your personal data, and you can email us at any time to have your account and data deleted.

1. Information we collect

Account information. Your email address and a hashed password (or, if you sign in with Google, the email Google shares with us).
Photos and renders. The home photos you upload and the AI renders generated from them, stored so you can revisit them in your gallery.
Payment information. Handled entirely by Stripe, our payment processor. We receive confirmation of what you purchased and your subscription status, but we never see or store your card number.
Usage data. Basic records of how the service is used — such as credit balances, render counts, timestamps, IP addresses used for rate limiting and abuse prevention, and aggregate page analytics.

2. How we use your information

To provide the service: analyzing your photos, generating renders, and saving them to your gallery.
To manage your account, credits, and subscription, and to process payments through Stripe.
To send transactional emails such as signup confirmations and password resets.
To keep the service secure — preventing fraud, enforcing rate limits, and stopping free-credit abuse.
To understand aggregate usage and improve the product.

3. Who we share it with (our processors)

We share personal data only with the service providers that make Preview My Home work, and only as needed to provide the service:

Supabase — Authentication, database, and file storage (your account, uploaded photos, and renders live here)
Stripe — Payment processing — Stripe receives and stores your payment details; we never see or store card numbers
Anthropic — AI photo analysis — your uploaded photo is sent to Anthropic to detect the editable elements in it
fal.ai — AI image generation — your uploaded photo is sent to fal.ai, which runs the image models that produce your render
Google — AI image editing — Google’s image model (accessed through fal.ai) performs most render edits, so your photo is processed by Google
OpenAI — AI image editing — OpenAI’s image model (accessed through fal.ai) performs some render edits, so your photo may be processed by OpenAI
Resend — Transactional email (account confirmations, password resets, and similar service emails)
Vercel — Website hosting and privacy-friendly, aggregate analytics
Upstash — Rate limiting (brief, IP-based request counters that protect the service from abuse)
Google (Sign-In) — Optional sign-in with Google — used only if you choose Google to sign in

In particular, please note that generating a render requires sending your uploaded photo to our AI providers for processing: Anthropic analyzes the photo to detect editable elements, and fal.ai runs the image models that produce the render — today those models come from Google and, on some edits, OpenAI. Your photo is therefore processed by Anthropic, fal.ai, and whichever image-model provider handles the edit. We may change image-model providers as the technology improves, and we will keep this list current. We may also disclose information if required by law, or as part of a business transfer such as a sale or merger (in which case this policy would continue to apply to your data).

We do not sell your personal data, and we do not share it with third parties for their own advertising.

4. How long we keep it

We keep your uploaded photos and renders while your account is active so your gallery keeps working. There is no self-serve delete button today — to close your account, email support@previewmyhome.com from the address on your account and we will delete your photos, renders, and account information from our systems within a reasonable period (allowing for routine backup cycles), except for records we must keep for legal, tax, or fraud-prevention reasons.

Guest renders are deleted after 30 days. If you use Preview My Home without an account, the photo you upload and the render we produce are not saved to any gallery, and an automated daily job removes them once they are more than 30 days old (permanent deletion follows a short recovery window). Rate-limiting records are short-lived counters that expire on their own.

5. Your rights

You can ask us at any time to access, correct, export, or delete the personal data we hold about you, including deleting your account entirely. These requests are handled by a person, not a button: email support@previewmyhome.com from the address on your account and we will respond within a reasonable time (and within any deadline required by applicable law). You can update your email address and password yourself from your account settings.

6. California residents

Preview My Home is a small business that does not currently meet the revenue or data-volume thresholds that make the California Consumer Privacy Act (CCPA/CPRA) apply to a company. Even so, we voluntarily honor the core CCPA rightsfor everyone: the right to know what personal information we collect and how we use it (described in this policy), the right to access, correct, and delete it, and the right not to be treated differently for exercising those rights. We do not sell or “share” personal information as those terms are defined in the CCPA, and we do not use it for cross-context behavioral advertising, so there is nothing to opt out of. To exercise any right — including deleting your account and data — email support@previewmyhome.com from the address on your account; we handle these requests by email rather than through a self-serve control. If we ever grow past the CCPA’s thresholds, we will update this policy to reflect our full statutory obligations.

7. European and UK users (GDPR)

If you are in the European Economic Area or the United Kingdom, we process your data on these legal bases: performing our contract with you (running the service and generating your renders), our legitimate interests (securing and improving the service), and consent where required. You have the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your local supervisory authority. Our processors listed above may store data in the United States; where they do, transfers rely on appropriate safeguards such as Standard Contractual Clauses maintained by those providers.

8. Children

The service is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has provided us personal information, contact us and we will delete it.

9. Security

We use industry-standard measures to protect your data — encrypted connections (HTTPS), hashed passwords, access controls on our database and storage, and payment handling delegated entirely to Stripe. No online service can guarantee perfect security, but we work to keep your data safe and will notify you as required by law if a breach affects your personal information.

10. Changes to this policy

We may update this policy as the service evolves. If we make a material change, we will give you notice — for example by email or a notice in the service. The “Last updated” date at the top always reflects the current version.

11. Contact

Privacy questions or requests: support@previewmyhome.com.